What Atlanta Homeowners Say About Hadley Chimney Atlanta
Reviews aren’t decoration around here. They’re the record of whether we did what we said we’d do. Every job we run in Atlanta ends with photo documentation the homeowner keeps, a written price that was agreed to before we started, and a 365-day written guarantee on any repair. If a fireplace doesn’t draft right or a repair fails, we come back free. That’s the standard Cory Mitchell built this company on in 2003, and it’s why we ask every customer to tell us straight how it went. Here’s what they’ve said.
Recent Reviews
“We bought a 1940s bungalow in Grant Park and had no idea when the chimney was last swept. Hadley sent a tech who showed up in a tracked window, walked me through what he was checking, and then handed me photos of creosote (the flammable tar buildup that makes chimneys a fire risk) that had accumulated in the flue. We booked a sweep, got a written price before he started, and the after photos showed a clean terra cotta liner. No upsell, no drama.”
Xavier C. · Grant Park, Atlanta
“I called on a Sunday afternoon and a real person answered. Not a callback queue, not a voicemail loop. The tech who came out for our chimney sweep in Virginia-Highland explained that our damper wasn’t seating correctly and showed me exactly what that meant for our gas bills. He could have pushed a repair right then. Instead, he told me it could wait and wrote up what to watch for. That honesty is why I’ll call them again.”
Brianna H. · Virginia-Highland, Atlanta
“Had a chimney repair done on our 1960s split-level in Decatur after a rainstorm exposed a flashing issue. Hadley used Copperfield replacement parts and showed me the old rusted flashing versus the new one, side by side, in photos. The written guarantee covered everything for 365 days. Six months later, a small leak reappeared around the crown. They came back within the week, fixed it under the guarantee, and didn’t charge a dime for the second visit.”
Brian P. · Decatur, GA
“Three other companies told my mom she needed a full liner replacement in her East Atlanta home, no photos, just ‘trust us.’ Hadley sent a technician who ran a camera through the flue and showed us the actual condition. It needed a HeatShield ceramic repair, not a new liner. The written quote came in at a fraction of what the others wanted. She’s 71 and on a fixed income. Hadley could have taken her for thousands. They didn’t.”
Kevin K. · East Atlanta, Atlanta
“We use our gas fireplace every winter in Buckhead and hadn’t had it serviced since we moved in. Hadley’s tech found the pilot assembly was wearing and replaced it with a Famco part that fit exactly. The before-and-after photo documentation came in the digital invoice before he even left our driveway. And the price matched the written quote to the penny. It’s rare to deal with a chimney company that operates like they say they will.”
Xavier C. · Buckhead, Atlanta
“Our chimney sweep in Midtown turned into a small repair when the tech spotted a loose brick in the firebox, which is the chamber where the fire actually burns. He explained the risk in plain English, gave us a written price for the repointing work, and had it done the same afternoon. The guarantee he left us covers the repair for 365 days. I’ve recommended Hadley to two coworkers since. That’s the only review I need to leave.”
Brianna H. · Midtown, Atlanta
Why Customers Trust Us
Every review above has the same thread: we showed up on time, we named the exact problem, and we backed the work in writing. That’s not charisma. That’s process. We run every Atlanta job under The Relay Visibility Guarantee, which means live arrival tracking, before-and-after photo documentation, and a written price before any work begins. Our technicians are background-checked and uniformed. They work with trade brands like DuraFlex, HeatShield, Gelco, Olympia Chimney, Famco, and Copperfield. And every repair carries the 365-Day Done Right Promise: if it’s not done right, we make it right, with a free second visit if the repair fails. No surprises at the door, no guesswork about what you’re paying for. If your chimney needs a sweep, a repair, or a gas fireplace service in Atlanta, call (762) 320-6525 and talk to a live person right now. We’ll tell you what we can do, and we’ll put the price in writing before we start.
Written by Cory Mitchell, Owner at Hadley Chimney Atlanta, serving Atlanta since 2003.