Masonry repair
Sweep & inspection
Caps & crowns
Flue relining
Gas fireplace serviceLevel 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Famco Gas Fireplace Repair in Atlanta: What to Know First
Famco gas fireplace repair in Atlanta typically costs between $185 and $540 depending on what’s actually wrong, and most jobs are diagnosed within a single visit. We’re an independent Famco service provider, not a manufacturer affiliate, which means we give you straight answers about whether a part is worth fixing or replacing. This page is for Atlanta homeowners who own a Famco gas fireplace or insert, want to know what’s failing and why, and need a written price before anyone turns a wrench. Call (762) 320-6525 and a live person picks up. No voicemail maze.
How Famco Products Fail, and How We Fix Them
- Millivolt pilot assemblies on Famco Vent-Free logs: Famco vent-free sets run a standing pilot that eventually builds up carbon on the thermopile, which drops the millivolt signal to the gas valve. The symptom is a fireplace that lights but won’t stay lit after you release the knob. We clean the assembly first, test voltage, and replace the thermopile or pilot only if the numbers say it’s dead. Half the time the valve is fine and the fix is under $200.
- Pan burners rusting out on Famco Vented gas log sets: Atlanta humidity works against steel pan burners. We see rust-through around the burner ports on vented sets that are eight to ten years old. The fireplace still lights, but flames look uneven and sooty in spots. We replace the pan with either OEM Famco or a stainless aftermarket burner that outlasts the original. You’ll see the photo before we order anything.
- Remote receiver failures on Famco systems with millivolt remotes: The receiver module that translates the wall switch or handheld remote signal tends to fail before the gas valve does. Symptom: the fireplace won’t respond to the remote, but lights fine from the valve. We bench-test the receiver, and when it’s gone we quote a quality replacement that pairs with your existing remote. No need to buy a full kit.
- Thermocouple sag on Famco unvented heaters: On Famco’s blue-flame and infrared unvented heaters, the thermocouple tip drifts out of the flame envelope over years of heat cycling. The heater clicks off randomly or won’t stay running at all. We reposition first, then replace if the thermocouple has gone open. It’s a sixty-dollar part on most models, and it’s one of the most common Famco repair calls we run in Atlanta.
- Clogged venting on Famco direct-vent fireplaces: Direct-vent Famco units pull outside air and push exhaust through a co-linear pipe. Atlanta’s pollen, pine needles, and the occasional mud-dauber wasp nest clog the termination cap going into fall. The unit short-cycles or throws a pressure switch error. We pull the cap, clear the passage, and run a full burn test to confirm the flame pattern and carbon monoxide levels are right.
Styles & brands we work with





Our Famco Gas Fireplace Repair Process
- 1
You call, a person answers. You tell us the make, model, and what the fireplace is doing, or not doing. We book a window that works for you, and you get live arrival tracking.
- 2
The technician arrives and runs diagnostics. We test gas pressure, valve signal, thermocouple or thermopile output, flame sensor, and venting. We photograph everything we find.
- 3
You see the problem before you pay for the fix. We show you the failed part or the reading that’s out of range and hand you a written price. As Cory Mitchell puts it, “I’d rather show you a photo of the problem than talk around it.”
- 4
Parts decision. We tell you if OEM Famco is the right call or if a quality aftermarket part makes more sense for the age and condition of the unit. We never install the cheapest thing off the truck.
- 5
The repair and test. We replace the part, run the fireplace through a full cycle twice, check for gas leaks, and verify the flame looks right. Photos before and after.
- 6
Digital invoice and guarantee. Your warranty is written, covers 365 days, and if the repair fails we come back free. That’s the 365-Day Done Right Promise.
See the difference
Before
After
Before
After
Before
AfterWhat Famco Gas Fireplace Repair Costs in Atlanta
Here are the ranges we quote most often for Famco work in the Atlanta market:
- Diagnostic visit with full inspection: $89, deducted from the repair if you move forward
- Thermocouple replacement: $185 to $240
- Pilot assembly cleanup and adjustment: $120 to $190
- Thermopile replacement: $215 to $290
- Remote receiver replacement: $190 to $310, depending on system
- Pan burner or full burner replacement: $320 to $540
- Venting or termination cap clear and reseal: $150 to $280
What moves the price: part availability, whether we need OEM Famco or can use a proven aftermarket equivalent, and access to the valve assembly on your specific unit. You’ll get an exact number before any work starts. Estimates are free, no diagnostic fee if you book the repair in the same visit. Call (762) 320-6525 for a straight answer.
Why Atlanta Homeowners Call Hadley Chimney Atlanta for Famco Work
We started in 2003, and we’ve worked on more Famco fireplaces in Atlanta than we can count. Our technicians are background-checked, uniformed, and trained on gas valve diagnostics before they ever run a solo Famco call. When a Famco unit needs a venting or liner repair, we already stock and work with DuraFlex, HeatShield, and Gelco products, so you’re not waiting on a second company to finish the job. The Relay Visibility Guarantee applies on every visit: live arrival tracking, before-and-after photos, and a written price before work begins. We do not surprise you at the door. We do not talk you into a liner replacement you don’t need. If the repair fails inside 365 days, we come back and make it right, free.
FAQs
No. As an independent Famco service provider we use either OEM or warranty-safe aftermarket parts, and we document every repair so you have a record if a manufacturer claim ever comes up. If your Famco unit is still under warranty, we’ll tell you when a warranty claim through the manufacturer makes more sense than paying us for the repair. That honesty has kept us busy in Atlanta for over twenty years.
Most common Famco parts, like thermocouples, thermopiles, pilot assemblies, and remote receivers, are either on our trucks or available from local suppliers within one to two business days. We can usually complete a standard Famco gas fireplace repair within the same week you call. Call (762) 320-6525 and we’ll give you a realistic timeline, not a guess.
If your Famco unit is under ten years old and the repair is under $400, repairing it usually makes more sense than replacing it. If the firebox is rusted through, the gas valve is gone, and the unit is fifteen years old, we will tell you to replace it and help you pick a replacement that fits the existing opening. We never recommend a $1,500 repair on a unit that’s not worth $400. That’s exactly the kind of thing you’ll see in photos before we ask for a decision.
No. A pilot that won’t hold is either a thermocouple, a thermopile, or a gas valve issue, and all three can create an unsafe condition if you keep manually relighting the unit. Stop using the fireplace and call us. Gas fireplace and venting work carries real risk of carbon monoxide and gas exposure, so this is not a DIY job. Call (762) 320-6525 for a free estimate and we’ll get eyes on it.
Written by Cory Mitchell, Owner, Hadley Chimney Atlanta at Hadley Chimney Atlanta, serving Atlanta and nearby areas.